FAQ's
Could you please provide details about the 99k offer?
We are delighted to introduce our exclusive and limited launch offer. All our luxury reception lehengas are now available at an incredible price of 99,000.00 Indian rupees, including GST (Courier charges Extra). Don't miss this exceptional opportunity!
Is the 99K offer accessible to all customers?
Yes, this offer is available to customers worldwide.
Is it possible to customise our order within the 99k offer?
Yes, you can certainly proceed with that request. However, please be aware that if you choose to include an extra dupatta or incorporate additional details that exceed the product specifications outlined in this scheme, additional charges will apply.
can we change the blouse design in 99k offer?
Yes, you can certainly proceed with that request. However, please be aware that if you choose to incorporate additional details that exceed the product specifications outlined in this scheme, additional charges will apply.
Is return and exchange permissible in 99k offer?
We extend our sincere apologies, but under the terms of this scheme, returns and exchanges are not permissible. Please rest assured, however, that the quality of the product is guaranteed to be 100% authentic.
Is it possible to request urgent delivery within the 99k offer?
Yes, you can certainly request urgent delivery through our provided contact details. Please note thatUrgent delivery may attract extra charges. Also note that the request will be processed based on our current in-line production schedule, as we must fulfill our prior commitments. However, we want to assure you that we will make every effort to accommodate your valuable order and deliver it within the specified time frame.
Is it possible to change the color within the 99k offer?
Yes, you have the option to do so. However, in order to proceed with a color change, we kindly request that you engage in a discussion with our design team. They will provide guidance and explore all possibilities in terms of execution.
Do you offer Cash on Delivery (COD) within the 99K offer?
We regret to inform you that we do not provide the Cash on Delivery (COD) payment option for any of our products or services.
Until what date is this 99K offer available?
This offer is accessible for the first 250 orders on a first-come, first-served basis or until midnight on December 31, 2023, whichever comes first. It's important to note that we have determined this quantity based on our production capabilities, aiming to ensure a hassle-free shopping experience for our valued clients during their special occasions.
Is it possible to cancel my order in 99K offer after it has been placed?
We regret to inform you that once an order has been placed under 99K scheme, it cannot be canceled.
How can we ensure a perfect fit?
We take great pride in our team of expert and highly experienced Master Tailors who are dedicated to providing you with a perfect fit based on the measurements you provide. After you have placed your order, our team will reach out to you to reconfirm all the details and specifications. Additionally, you have the option to provide measurements via a video call, guided by our designer, to ensure the best possible fit.
Is it possible to confirm my measurements at a later stage, especially if I plan to gain or lose weight?
Yes, you certainly have the option to do so. However, please be aware that our stitching and quality checking process typically takes two weeks to ensure the perfection of your outfit.
Will there be any difference in the outfit purchased under the 99k scheme compared to a regular purchase?
No, there will be no difference. We are fully committed to delivering 100% authentic, high-quality products to our customers.
What is the ghera (flair) measurement provided in your lehengas?
The ghera measurement varies from 5.50 meters to 6 meters.
How do I buy an outfit from your online store?
We've made it incredibly simple to shop online. Here's what you need to do:Pick the outfits you want to buy, select the size for the Size chart and add them to your shopping cart by clicking the "Add To Cart" button.
Enter your billing information on our ultra secure checkout page and submit your order.
What is your shipping policy?
All orders are specificly prepared for each client and will be shipped within 8 to 12 weeks of ordering, depending on the outfit and design. Order tracking information will be shared on Whatsapp and emailed to you after your order is shipped.
We ship worldwide via reputed courier services. Orders are shipped from Mumbai India.
Do you offer free shipping?
Indeed, we provide complimentary shipping exclusively within India (Not applicable under any Special scheme like 99K offer or Sale). However, for all international orders, designated courier charges are applicable. These international courier fees will be appended on the checkout page of our website, determined according to the respective country.
What is your return policy?
We aim for your experience to match the exceptional quality of your outfit. Our objective is to surpass your expectations, ensuring your complete satisfaction. Discover further details regarding our return and exchange policy or reach out to us directly at contact@m13bridals.com.
Is your website secure?
Yes. Your privacy and the protection of you personal information is of utmost importance to us.
What is the best way to ask a question?
Please feel free to get in touch with us if you have any questions or require additional information. You can reach us through WhatsApp at the provided number or via email at contact@m13bridals.com. Additionally, you have the option to schedule a video call through WhatsApp, Zoom, or Skype.